![]() ![]() I was delighted by how easy to use the program is. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. Admittedly, evaluating TotalAV for this review was my first time using any kind of antivirus software. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. At the same time, these prices are a one-time payment for a year of secure working and playing on your devices – as far as we’re considered, that’s a bargain.BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. There is the matter of second-year pricing, which can get pricey depending on the plan you’re purchasing. Not only do Total AV’s products consistently best malware in test labs, but its featureful offering combines tune-ups with protection to keep your devices at their best. Good news for anyone having trouble with billing – that phone line is open around the clock. If you do opt for Total AV’s tier-three plan, Ultimate Antivirus 2019, you’re entitled to 24/7 technical phone support as well. From our experience, the chat conversations usually have a faster response time, but in any case, no matter which channel you’re using you’re sure to encounter gracious representatives who are quick to resolve your issue. Essential Antivirus 2019 and Antivirus Pro 2019 each come with 24/7 chat and email technical support. When it comes to customer service, Total AV is far ahead of many of its peers. Total AV’s antivirus plans can be purchased with a credit card or through your PayPal account. The bottom line is that though the prices do jump after the first year, the first-year prices are terrific value for money.For $59.95 the first year and $149.95 the year after, you’ll receive access to Total AV’s priority support hotline and be eligible for smartphone protection – the previous two plans only cover PCs or Macs. For Total AV’s highest level of protection, you can upgrade to Ultimate Antivirus 2019.With Antivirus Pro 2019 you get coverage for 3 devices as well as a password manager and a guide to safe cyber practices. ![]() If you want to protect a few more devices, Antivirus Pro 2019 starts at $39.95 for the first year then rises to $119.95 the year after that.Starting at $19.95 for the first year than climbing to $99.95 for subsequent years, Essential Antivirus 2019 protects one device with real-time scanning, phishing, virus, ransomware and malware protection, and device performance optimizers. If you’re looking for a basic antivirus plan, go with Essential Antivirus 2019. As we mentioned above, Total AV’s first-year discounts are hefty.If you find yourself struggling with any Total AV feature, the company’s knowledge base contains incredibly detailed guides and instructions that should help make the issue clearer. Moreover, Total AV does enable you to configure certain settings, such as scheduling scans or restoring suspicious files from quarantine. Total AV’s user interface is one of the friendliest user interfaces we’ve encountered, with clear labeling for each function. It’s a breeze to navigate through Total AV’s interface, which makes it easy to find exactly what you need in a few seconds. If you’re on Android, make sure you have Oreo 8.1 before installing. Windows users can install Total AV on XP or greater, while Mac users can use Total AV with OS X 10.8 or better. ![]() We were impressed to see the breadth of Total AV’s coverage. Written by: Casey Newton Platform and Devices Accessibility
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